Terms & Shipping policy


Online orders can be placed 365 days per year h24.

All prices are displayed in US Dollars. We do accept Paypal payments for online orders.

What is VAT?
The Value Added Tax, or VAT, in the European Union is a general, broadly based consumption tax assessed on the value added to goods and services.
You can get all information on VAT here
We will charge VAT only in some specific circumstances. When you put any product in the shopping cart our system automatically calculates italian VAT charge that, at the moment, is 22%. This doesn’t mean that your final order will be charged with VAT. As soon as you press checkout button and you login with your email address and password, the system will ask you to indicate shipping destination of the goods. At this point, when you will review your order (before final confirmation), the system will display if it will be charged with VAT or not.

Here is an overview of VAT application policy:
. If you are a trade company based in the EU and you provide a valid VAT number than VAT will NOT be calculated in the shopping cart. This is known as an "intra-Community supply”.
. if you are a private person and products will be shipped in a member state of the EU, than VAT will be calculated in the shopping cart.
. if you are a company or a private person and goods will be shipped outside the EU, VAT will NOT be calculated in the shopping cart.

We do ship to several countries around the world. Shipping rates displayed in the shopping cart DO NOT include local taxes and duties at destination. As you know taxes and duties are extremely variable and depends on your location. We can not estimate taxes and duties in your country. If you want to estimate them you need to get in contact to your local customs agency for all shipping regulations.
Customer is the only one responsible for payment of local taxes and duties. If refused, customer is responsible for any taxes/duties or freight charges paid by Arbpro s.r.l. Customer is also responsible in case of any ‘abandoned merchandise’ charges that may occur in case of unpaid duties at customs destination.

We do our best to estimate shipping charges on heavy weight items/shipments. We do reserve the right to review your order confirmation and update it with the exact shipping charge for heavy weight items.


The contract between Arbpr s.r.l. and the customer is intended as signed in Italy and regulated by italian law. Place of jusrisdiction is Italy Monza court.